Managing Billing

Control your Tracktron subscription and payment details.

Accessing Billing

  1. Go to Settings > Billing
  2. Or click your avatar > "Billing"

Billing Dashboard

See at a glance:

  • Current plan and price
  • Next billing date
  • Payment method on file
  • Recent invoices

Payment Methods

Adding a Card

  1. Go to Settings > Billing > Payment Method
  2. Click "Add Payment Method"
  3. Enter card details
  4. Click "Save"

Updating Card

  1. Click "Update" next to your current card
  2. Enter new card details
  3. The new card becomes default immediately

Removing Card

You can only remove a card if another payment method is on file.

Invoices

Viewing Invoices

All invoices are listed in Settings > Billing > Invoices. Each shows:

  • Invoice number and date

  • Amount charged

  • Payment status

  • PDF download link


Invoice Emails

Invoices are sent to:

  • The team owner

  • Any billing contacts added


Add billing contacts in Settings > Billing > Billing Contacts.

Plan Changes

View Current Plan

See your active plan and included features at the top of the billing page.

Change Plan

Click "Change Plan" to:

  • Upgrade to a higher tier

  • Downgrade to a lower tier

  • Switch to annual billing


Cancel Subscription

  1. Click "Cancel Subscription"
  2. Complete the cancellation survey
  3. Confirm cancellation
Your access continues until the end of the billing period.

Billing History

View complete billing history including:

  • All charges

  • Refunds

  • Credits

  • Plan changes